Privacy Policy
Last updated: November 2026
LIKPI SAS ("Likpi", "we", "our") is committed to protecting the personal data of users visiting this website and using the Likpi Fast & Light CMDB software. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
Data controller
- Entity: LIKPI SAS
- Address: Espace Cormontaigne, 2 Boulevard Henri Becquerel, 57970 Yutz, France
- Contact: contact@likpi.com
Data we collect
When you visit this website or use one of its forms (demo request, download request, partner application, contact), we may collect:
- Identification data: first name, last name, work email address, company name, phone number (optional)
- Communication data: content of the messages you send us, partner activity and client profile
- Technical data: IP address, browser type, pages visited, time of visit (server log files)
- Audience data without personal identification: pages viewed, referring website, device type, clicks (see our Cookies notice)
- Consent data: your cookie preferences stored in your browser (localStorage)
The Likpi Fast & Light CMDB software itself is self-hosted on your infrastructure. We have no access to data processed within your CMDB environment.
Legal basis for processing
- Contract and pre-contractual steps: processing your license, demo or download request and managing the customer relationship
- Legitimate interest: answering contact and partner requests, website security, server log analysis, fraud prevention, anonymous audience measurement
- Consent: optional analytics or marketing cookies (where applicable)
How we use your data
- Responding to license, demo, download, partner and contact requests
- Sending product updates or security notices (only if you have subscribed or hold a license)
- Improving website performance and user experience via anonymised analytics
- Complying with legal and regulatory obligations
Data retention
- Form data (license, demo, download, partner, contact): 3 years from the last contact
- Server log files: 12 months
- Anonymous audience statistics: 25 months maximum
- Cookie consent: 12 months (stored locally in your browser)
Data sharing
We do not sell, rent, or trade your personal data. We may share data with:
- Our hosting provider (OVH SAS, France) for server operations
- Web Essentiel (France), our subcontractor operating the automation server that routes form submissions to our team; this server is hosted by Infomaniak in Switzerland
- Google (Google Analytics), only if you have consented (see our Cookies notice)
- Judicial or administrative authorities, if required by law
Data transfers outside the EU
Our website is hosted in France (OVH, Roubaix). Form submissions transit through a server located in Switzerland, a country recognised by the European Commission as providing an adequate level of protection. If you accept analytics cookies, Google may process data in the United States under the EU-US Data Privacy Framework. We do not make any other transfer outside the European Economic Area.
Your rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data ("right to be forgotten")
- Object to or restrict certain processing activities
- Data portability (where applicable)
- Withdraw consent at any time (without affecting prior processing)
To exercise your rights, contact us at contact@likpi.com. We will respond within 30 days. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertes).
Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction.
Changes to this policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.